Refund policy

Welcome to Summerscarf.co. By browsing or purchasing from our website and its associated links, you agree to the following terms:

 

Returns & Exchanges

To maintain hygiene standards for wearable items, our policy is as follows:

Eligibility: Items must be unworn, unwashed, and in original packaging with tags attached.

Timeline: Requests must be made within seven (7) days of receiving the parcel.

Exchanges: Permitted only for defective items or if you received an incorrect item sent by us.

Non-Returnable: Sale items and inner-wear (if applicable) are strictly non-returnable.

Shipping Costs: Return shipping fees are the responsibility of the customer unless the item is faulty.

 

Refund Policy

Refund Method: Approved refunds will be credited back to your original payment method within thirty (30) business days.

Conditions for Refund: Items must be returned in their original, sellable condition (unworn, unwashed, and scent-free). Items returned with makeup stains, perfume scents, body odour, or snagged fabric will be rejected.

Partial Refunds: We reserve the right to offer partial refunds for items that are not in their original condition or are missing parts for reasons not due to our error.

Shipping Fees: Original shipping charges are non-refundable.

Contact: hello@summerscarf.co